Company Philosophy
"To facilitate equal access to justice by providing the Canadian driver with an affordable, clear, competent and knowledgeable voice in traffic court" |
We are Canada's original and most successful firm of traffic court agents, providing professional, affordable representation to motorists charged under various provincial traffic laws.
POINTTS (Provincial Offences Information and Traffic Ticket Service) was established in May 1984, by Brian J. Lawrie, a fifteen year veteran of the Metropolitan Toronto Police Department and the Essex Constabulary in the United Kingdom.
Prior to the establishment of POINTTS, motorists contesting a traffic violation were faced with the prospect of conducting their own defense in court, or retaining the services of a lawyer. Significant obstacles were placed in their path with either choice. A layman, unfamiliar with courtroom protocol and procedures is intimidated by the judicial system. The cost of retaining a lawyer can be prohibitive, as fees are normally charged on an hourly basis. Additionally, the vast majority of lawyers, by their own admission, do not, nor do they wish to, handle traffic cases.
The opportunity created by this situation was apparent to Brian Lawrie which led to his resignation from the police force and the establishment of POINTTS.
In 1985 Lawrie and POINTTS were challenged in court by the Law Society (Bar Association) in what many people saw as a blatant attempt by the lawyer's union to protect its economic territory and thereby its monopoly. After an intense three-year court battle POINTTS was successful in breaking that monopoly and establishing, for the first time anywhere, the business of court representation by a non-lawyer.

There followed a rapid expansion of POINTTS brought about by the huge popular demand for its services.
- Throughout that expansion, and to the present day, POINTTS' overriding concern is to recruit only the most knowledgeable and capable personnel thereby ensuring the highest standards of representation of anyone in the profession.
- POINTTS occupies a leading role in all matters concerning the evolution of the independent paralegal profession. It has been a major contributor to all Government initiatives in the areas of legislation, regulation and education.
- POINTTS was the first, in the independent paralegal profession, to obtain Errors and Omissions insurance and this coupled with its own internal review body guarantees the protection of its clients.
- POINTTS maintains an education and information exchange program within its network of 36 offices and 47 agents. This ensures that each agent is up to date on the latest legislation and court decisions when they represent you in court.
- POINTTS' network of offices are closely linked so that a motorist charged with a violation in a distant jurisdiction can go to the POINTTS office closest to their home, be interviewed and have the information passed to the agent in the other jurisdiction and usually not have to pay any travel fees and, even better, usually not have to go there for the trial.
- POINTTS has in place an internal dispute resolution process, which attends to the few complaints which are made with respect to the services which we provide. Another step in ensuring both client satisfaction and quality of service.
When we say "On your side ... By your side" we mean it!
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